Hyatt Place St. Louis/Chesterfield

The staff at this hotel were truly exceptional. Their professional attire, constant smiles at the front desk, and their friendly and helpful demeanor made our stay memorable. We are grateful for their service. Todd Brasken was a staff member who made our stay extra special. He was very fast and efficient in cleaning and preparing tables at breakfast, took time to talk to us and recommended attractions to see during our visit in St. Louis, and he was always ready to bring a highchair to our table for our baby to sit in. The highchairs were easy to use, and my son had no complaints about sitting in them, unlike in other public facilities. I liked the location of this hotel. Though a little way out from downtown St. Louis, it was in a safe and clean area and provided easy access to the city through I-65. Driving and traffic were consistently much better than Route 40 (the other main road into St. Louis). The rooms were spacious. I loved that we had a sofa! Wifi was fast and worked great. The lobby has great bakery treats on sale all day long. There is always something sweet to eat, no matter the time of day. Breakfast was one of the best meals we have had at American hotels. They offer a little bit of everything. We enjoyed self-serve yogurt parfaits every morning. I plan to stay here again when we come back to St. Louis

This is a lovely property with a wonderful breakfast and truly amazing management, which I believe filtered down into the rest of the staff. Manager was absolutely awesome and worked as hard as any of the staff clearing dishes and doing everything. He was always kind and friendly and greeted everyone who came in or joined for breakfast. The only thing I didn’t like was the quality of the bed. It was a little squishy and unsupportive, but I would stay here again in a heartbeat because everything else was so fantastic.

Room was very clean and a nice size for 3 people. The sitting area with a TV you could angle and see from either the beds or the sofa was a nice touch. The wifi worked well. The bathroom was a good size and had good counter space. Location was perfect for us, right off the highway and close to restaurants and entertainment. The hotel lobby was clean, staff were attentive, and breakfast was basic but fine.

Newer, clean and nice staff. The mall in the parking lot is closed and that sucks. The property is next to a Drury and a great steak restaurant and has an awesome parking garage.

I've decided Hyatt Place is my new go-to! The entire property was clean and fresh! The rooms are large with plenty of outlets/USB ports in convenient locations. The bathrooms are roomy and I loved the lighting! Beds comfy with a variety of pillow "styles" on bed. I usually don't add on breakfast at midprice hotels because they are always a dissapointment to me (stale, bland, probably health department about to close it down!), but this breakfast was included in the room rate so I gave it a go. I was definitely pleasantly surprised! Everything was VERY fresh-- fruit, oatmeal, bread, cereal, eggs, even the bacon wasn't old and limp! The BIG PLUS was the delightful gentleman who was the main worker of the breakfast area. He was so nice, helpful, and came around to every single person to make sure everything was allright! Wish I caught his name...................Well done, Hyatt Place!